SIP Trunking


What is SIP Trunking?

Session Initiated Protocol (SIP for short) is just a type of Voice Over IP (VoIP) that many companies are using to lower their telecom costs. For the last 100 years or so, we’ve been making calls on the Public Switched Telephone Network (PSTN). The carriers have worked out a complex method for charging and compensating each other that results in expensive calls. The PSTN is an aging infrastructure made up largely of old copper wires and inefficient switching equipment. SIP allows you to skip all or part of the PSTN and save on the cost of making and receiving a call. Other advantages include a virtual local calling in cities that you don’t physically have an office in and the ability to take your phone number with you around the world when you travel.

Most companies these days pay for both phone service AND internet/data bandwidth. For companies with 20 or more phones, that phone service is often a T1/PRI (if you’ve got one, you’ll know, they come with a big bill). SIP is carried over your data connection, so in most cases you can drop your PRI and just use your data connection for both your calls and your internet needs. Just make sure that you have enough bandwidth for all your data needs.

James River Communications offers SIP Trunking utilizing and Internet Access Device (IAD) that is placed between your existing phone system and your internet connection. This device converts the SIP signal to TDM so you can continue using your existing phone system. Also, most new phone systems include built in support for SIP making it easy to utilize SIP Trunking.

James River Communications offers a SIP Trunking plan to fit virtually any size business. From small businesses looking for the flexibility and cost savings of VoIP, to mid-sized businesses looking for business continuity, disaster recovery and unlimited calling.

The concept of SIP Trunking isn’t new, but today’s higher bandwidth and improved web interfaces are much more conducive to doing business utilizing SIP technology. Contact Us (link this Contact Us to our contact us page) and learn why you may need SIP Trunking sooner than later.

Quality of Service

When you sound great, and don't have to think about your phone system, you can focus on more important things like growing your business. Quality of service (QOS) is something that is easy to talk about, but very difficult and complex to deliver. While many companies talk about quality, James River Communications has invested in the talent and technology to deliver on the promise. From our crystal clear sound based on a state of the art network and VoIP optimized infrastructure, to our Voice Management Device for assuring that your data network is optimized for Cloud9 Hosted PBX and SIP Trunking, James River Communications is 100% focused on quality, reliability, and business continuity.

Business Continuity Benefits

James River Communications services offer your business more and better business continuity options compared with traditional telecommunications solutions and providers. Our business continuity services offer your organization the ability to function even after a disastrous event. This is accomplished through the deployment of redundant hardware and software, the use of fault tolerant systems, as well as a solid backup and recovery strategy based on industry best practices.

A Few Business Continuity Benefits:

While there are many benefits to our services, here are just a few to help during your review of our services:

  • James River Communications servers are centrally managed at highly redundant facilities.
  • Automatic re-routing of calls in the event of an outage. Your James River Communications service offers the ability to have your calls automatically re-routed in the event of local service outage. That means you remain in contact with your customers.
  • Redundant connectivity options are available for mission critical voice communications. James River Communications customers can implement a number of proven solutions such as redundant broadband connections and redundant provider solutions to assure maximum uptime and voice communications.

SIP Trunking FAQ

Why SIP Trunking?

  • First, there is the obvious, SIP Trunks are less expensive. Without a doubt, replacing PRIs with SIP Trunks will save money up to 40-70%.
  • SIP Trunking =business continuity, dynamic load balancing, geographical distribution and easily expanded bandwidth.
  • SIP facilitates the concept of anywhere, anytime on any device. It is through the integration of multiple choices for broadband, devices and applications that Presence can be delivered to internal participants and other members of the business ecosystem (OEMs, partners and customers). Expanding Presence beyond the walls of the business improves customer satisfaction, productivity and the overall flow of the supply chain.
  • Easily expanded bandwidth allows for added capacity as needed and will control monthly recurring costs. SIP Trunks can be installed and turned up remotely so you do not have to slow down.
  • With SIP Trunking, choose DIDs from around the country and have them served to the central PBX, mitigating all the complexity associated with centralized PBXs.
  • Eliminate toll charges from SIP origination/termination services to the PSTN for local and long distance calls.
  • Preserve existing capabilities with seamless integration into existing systems.
  • Enable faster, more efficient disaster recovery with an IP network's distributed architecture, inherently more fault tolerant than fixed line, circuit-switched counterparts.